Privacy Policy
Last updated: 20 Nov, 2025
Sanafi Export and Trading Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage in business with us. Please read this policy carefully to understand our practices regarding your personal data.
1. INFORMATION WE COLLECT
Personal Information
We collect personal information that you voluntarily provide to us when you request quotes, contact us, or engage in business transactions. This may include:
- Full name and company name
- Email address and phone number
- Business address and shipping address
- Country and location information
- Product inquiries and order details
- Payment and banking information for transactions
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
Business Operations
- Processing quote requests and order inquiries
- Managing export transactions and shipments
- Communicating about products, pricing, and availability
- Providing customer support and responding to inquiries
Service Improvement
- Analyzing website usage to improve user experience
- Understanding customer needs and preferences
- Developing new products and services
- Improving our export processes and communication
Legal Compliance
- Complying with Nigerian export regulations
- Meeting international trade documentation requirements
- Maintaining business records as required by law
- Preventing fraud and ensuring transaction security
Marketing Communications
- Sending product updates and promotional materials (with your consent)
- Notifying you about new products or services
- Sharing relevant industry information
You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
3. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us with:
- Shipping and logistics coordination
- Payment processing
- Website hosting and maintenance
- Email communication services
- Quality testing laboratories
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Business Transfers
If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the business transaction.
Legal Requirements
We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure servers and encrypted data transmission
- Limited access to personal information by authorized personnel only
- Regular security assessments and updates
- Secure payment processing systems
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes. Business transaction records are retained according to Nigerian tax and commercial law requirements, typically for a minimum of six years.
6. YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
Data Deletion
You may request deletion of your personal information, subject to our legal obligations to retain certain records for compliance and business purposes.
Opt-Out
You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in emails or contacting us directly.
Data Portability
You may request a copy of your personal information in a structured, commonly used format.
To exercise any of these rights, please contact us using the information provided at the end of this policy.
7. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Track your browsing to deliver relevant advertisements (if applicable)
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites, including social media platforms, shipping companies, or business partners. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. INTERNATIONAL DATA TRANSFERS
As an international export company, your information may be transferred to and processed in countries other than your own, including Nigeria and the countries where our shipping partners and service providers operate. We ensure appropriate safeguards are in place to protect your information during international transfers.
10. CHILDREN'S PRIVACY
Our website and services are intended for business-to-business transactions. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.
12. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Sanafi Export and Trading Limited
Email: info@sanafitrading.com
Phone: +2348032210312, +2348038877331, +2347034565979, or +2348132275055
Address: Shop No. B356, 3rd Gate (Dubai Line)
Chechenia Market, Kaduna
Kaduna State, Nigeria
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.
